The era of "customer satisfaction" brings students to colleges who are increasingly identifying themselves as customers. Competition among a growing number of institutions and learning organizations is sharpening the desire of institutions to deliver high quality service in order to attract and retain students. Some examples of interactions where service...
The purpose of this study was to describe and record the experiences of people of color in a community leadership development program. Selected people of color were asked to describe their experiences as participants in the American Leadership program in Tacoma-Pierce County in the State of Washington. The American Leadership...
Community service organizations, community college apprenticeships
and organized labor have been working together to address the barriers to
successful completion of apprenticeships. The barriers have been especially
daunting for women and people of color. The Trades Mentor Network (TMN)
grew out of a need to address this issue and to...
Contextual teaching is emerging as an important concept in education reform
efforts. This field study attempts to clarify the concept of contextual teaching by defining
and identifying characteristics found in the research literature, experienced teacher
observations and practices, and students' views of contextual teaching.
The foundation for this field study...
The study established how community college leaders establish connections
with other community leaders. Connections that form broad and inclusive networks
can be used to develop positive social capital in communities. Results showed that
new community college leaders follow a pattern of community engagement
including the identification of other leaders, making...
Employers often lament that many American workers are not qualified for present and future jobs due to changing skills requirements and deficiencies of schools. In 1991, the Secretary of Labor's Commission on Achieving Necessary Skills (SCANS) report recommended educators use work sites to help students achieve foundation skills and workplace...
The purpose of this study was to identify the strategies and tactics community college presidents used to influence state legislators. Selected State Board for Community and Technical Colleges staff and legislative staff members were asked to independently name 3-5 presidents whom they perceived to be most influential with legislators. Ten...
The study was designed to determine how learner outcomes, one aspect of a comprehensive assessment plan at an urban community college in the Northwest, may have influenced professional practice. Research subjects were selected from a group of forty-four faculty who participated in a college sponsored professional development activity. The purpose...
From 1990 to 2000, Oregon community colleges experienced a shift in their revenue sources from primarily local taxes to primarily state funding. Additionally during this time Oregon approved term limits for state officials and legislators. In preparation for the 2001-2003 biennial Legislative session, the community colleges pursued new approaches to...
The purpose of this research was to hear the stories of Northern Cheyenne women's educational experiences using the method of testimonio, a method culturally aligned and academically appropriate for use among indigenous people. The researcher, also a Northern Cheyenne tribal member used testimonio based on its roots in resistance literature...