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Services for Graduate Students: A Review of Academic Library Web Sites

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dc.creator Rempel, Hannah Gascho
dc.date.accessioned 2010-03-01T14:30:58Z
dc.date.available 2010-03-01T14:30:58Z
dc.date.issued 2010-03-01T14:30:58Z
dc.identifier.issn 1932-2917
dc.identifier.uri http://hdl.handle.net/1957/14675
dc.description.abstract A library’s Web site is well-recognized as the gateway to the library for the vast majority of users. Choosing the most user-friendly Web architecture to reflect the many services libraries offer is a complex process, and librarians are still experimenting with what works best for their users. As part of a redesign of the Oregon State University (OSU) Libraries’ Web site, entry points for specific user groups were created. One of these user groups was graduate students. The purpose of this study was to explore the ways that other academic libraries are designing their Web sites for particular user groups, specifically graduate students, in order to determine how the OSU Libraries Web site compared to peer institutions. This study analyzed 112 Association of Research Libraries’ (ARL) Web sites and 26 Oregon academic libraries’ Web sites to determine the availability of resources and services specifically promoted to graduate students. Since graduate students may view the library Web site through the lens of either new student, researcher or instructor, Web sites were also examined to see if sites were created with any or all of these roles in mind. Nearly a quarter of the ARL Web sites examined contained a link on the home page for graduate students, and another twenty percent provided graduate student information at a lower level in their Web site hierarchy. A majority of sites had events, subject or course guides for graduate students. Information for graduate students was typically framed in the context of graduate students as researchers. Ideas and examples are given for ways to improve Web site design to better serve this user group. Future studies will aim to explore what graduate students need from academic libraries, as well as the ways these students conduct themselves in their various roles of researcher, instructor and new student, in order to provide improved services to these students. en
dc.language.iso en_US en
dc.relation.ispartofseries Journal of Web Librarianship en
dc.relation.ispartofseries 4(1) en
dc.subject graduate students en
dc.subject ARL en
dc.subject Web surveys en
dc.subject Web site usability en
dc.subject Web site design en
dc.subject library Web sites en
dc.subject Oregon State University Libraries en
dc.subject academic libraries en
dc.title Services for Graduate Students: A Review of Academic Library Web Sites en
dc.type Article en


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