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Evaluating the effectiveness and efficiency of continuous improvement training

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dc.contributor.advisor Doolen, Toni L.
dc.creator Wiseman, Lindsay M.
dc.date.accessioned 2011-06-13T20:45:12Z
dc.date.available 2011-06-13T20:45:12Z
dc.date.copyright 2011-05-31
dc.date.issued 2011-06-13
dc.identifier.uri http://hdl.handle.net/1957/21737
dc.description Graduation date: 2011 en_US
dc.description.abstract Training is a key business process used to increase the skills and knowledge of employees in an effort to improve overall performance. Evaluation of the effectiveness and efficiency of training processes is necessary to ensure time, money, and resources are used to provide the most benefit possible. This investigation is aimed at understanding what relationship, if any, exist between time, communication, and resources utilized throughout the training to the overall effectiveness and efficiency of training events when introducing continuous improvement tools in an organization. The understanding of what variables impact the effectiveness and efficiency can be used to improve training materials and processes. The results from regression models support the importance of resources on both training effectiveness and efficiency. These results suggests that the trainer should focus on evaluating their contribution in assisting trainees during training, as well as the impact of training materials and tools. In addition, the time allotted to training and the time spent during training for explanation and practice should be carefully evaluated and modified to best meet learning outcomes. The findings from this research can be used to assist trainers and managers in designing continuous improvement training programs. Managers should not underestimate the importance of creating an environment in which continuous improvement tools can be successfully applied in an organization. Ultimately, the findings of this study emphasize the value and need for trainers and managers to pay attention to improving and adapting training just as they must to other key business processes. en_US
dc.language.iso en_US en_US
dc.subject Training en_US
dc.subject Continuous Improvement en_US
dc.subject Lean en_US
dc.subject Evaluating Training en_US
dc.subject.lcsh Total quality management en_US
dc.subject.lcsh Steel industry and trade -- Employees -- Training of en_US
dc.subject.lcsh Manufacturing industries -- Employees -- Training of en_US
dc.subject.lcsh Manufacturing processes -- Quality control en_US
dc.subject.lcsh Production control en_US
dc.title Evaluating the effectiveness and efficiency of continuous improvement training en_US
dc.type Thesis/Dissertation en_US
dc.degree.name Master of Science (M.S.) in Industrial Engineering en_US
dc.degree.level Master's en_US
dc.degree.discipline Engineering en_US
dc.degree.grantor Oregon State University en_US
dc.contributor.committeemember Funk, Kenneth
dc.contributor.committeemember Haapala, Karl
dc.contributor.committeemember Kruzic, Jamie

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