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Supporting end-user debugging : what do users want to know?

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https://ir.library.oregonstate.edu/concern/technical_reports/n296x0448

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  • Although researchers have begun to explicitly support end-user programmers' debugging by providing information to help them find bugs, there is little research addressing the right content to communicate to these users. The specific semantic content of these debugging communications matters because, if the users are not actually seeking the information the system is providing, they are not likely to attend to it. This paper reports a formative empirical study that sheds light on what end users actually want to know in the course of debugging a spreadsheet, given the avail-ability of a set of interactive visual testing and debugging features. Our results provide insights into end-user debuggers' in-formation gaps, and further suggest opportunities to improve end-user debugging systems' support for the things end-user debuggers actually want to know.
  • Keywords: end-user programming, online help, end-user development, end-user debugging, User Interfaces, Office Automation—Spreadsheets, User/Machine Systems—Software psychology, Testing and Debugging-Debugging Aids, Programming Environments-Interactive environments, End-user software engineering, Visual programming
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