End users develop more software than any other group of programmers, using software authoring devices such as e-mail filtering editors, by-demonstration macro builders, and spreadsheet environments. Despite this, there has been only a little research on finding ways to help these programmers with the dependability of the software they create....
Until recently, research has not considered whether the design of end-user programming environments, such as spreadsheets, multimedia authoring languages, and CAD systems, affects males and females differently. As a result, we began investigating how the two genders are impacted by end-user programming software and whether attention to gender differences is...
Traditionally, research into end-user programming has focused on how to make programming more accessible to end users conducting the programming activities all by themselves. However, few researchers have considered introducing the concept of collaborative programming into the area of end-user programming, and how the programming environments and devices should be...
How can software practitioners assess whether their software supports diverse users? Although there are empirical processes that can be used to find “inclusivity bugs” piecemeal, what is often needed is a systematic inspection method to assess software’s support for diverse populations. To help fill this gap, this thesis introduces InclusiveMag,...
This thesis presents the results of two studies that investigate the question of what interruption-styles are most appropriate for end-user programmers who are debugging programs. In the studies, end-user programmers are presented with surprises that encourage them to investigate, use, and learn about debugging devices in their programming environment. We...
End users' programs are fraught with errors, costing companies millions of dollars. One reason may be that researchers and tool designers have not yet focused on end-user debugging strategies. To investigate this possibility, this dissertation presents eight empirical studies and a new strategy-based end-user debugging tool for Excel, called StratCel....
How can rigorous forms of testing be supported in a way that is both compatible with the visual aspect of visual programming languages, and usable by the audiences using those languages - even when the audience has no background in software engineering? Visual programs are likely to contain at least...
How can end users efficiently influence the predictions that machine learning systems make on their behalf? Traditional systems rely on users to provide examples of how they want the learning system to behave, but this is not always practical for the user, nor efficient for the learning system. This dissertation...
We believe concreteness, direct manipulation and responsiveness in a visual programming language increase its usefulness. However, these characteristics present a challenge in generalizing programs for reuse, especially when concrete examples are used as one way of achieving concreteness. In this thesis, we present a technique to solve this problem by...
Empirical studies have shown that programmers spend up to one-third of their time navigating through code during debugging. Although researchers have conducted empirical studies to understand programmers’ navigation difficulties and developed tools to address those difficulties, the resulting findings tend to be loosely connected to each other. To address this...