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Filtering by: Advisor Vergara, Hector A. Creator Bluett, Andrew H.

Evaluating the effectiveness of spare parts replenishment methods for warranty service satisfaction

Creator:

Bluett, Andrew H.

Abstract:

After a mobile communication device (MCD), such as a smartphone or tablet, has been sold to the public, the customer may find that there is a defect. Each MCD is sold with a warranty that covers the repair of manufacturing defects and is supported by the MCD manufacturer. A third...

Resource Type:

Masters Thesis

Full Text:

Satisfaction Abstract Approved: Hector A. Vergara J. David Porter After a mobile communication