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Filtering by: Subject Service industries -- Evaluation Remove constraint Subject: Service industries -- Evaluation Decade 2010-2019 Remove constraint Decade: 2010-2019

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  • A critical exploration of assessment within multicultural affairs

    Creator:
    Martinez, Jessica A.
    Abstract:
    This thesis explored the experiences of four Student Affairs practitioners working within Multicultural Affairs (MA). The purpose of this qualitative study was to examine how professionals within MA offices were developing and conducting assessment as well as identify barriers they faced and best practices used. Data for this study was...
    Resource Type:
    Masters Thesis
    Full Text:
    professionals have to be ready to answer the question, “Do we really need this service or program?” (Schuh et

  • Studying the application of learning and growth metrics in healthcare using analytic hierarchy process

    Creator:
    Emami, Samin
    Abstract:
    Performance measurement is a process that begins with a decision on what to measure followed by identifying proper metrics and data sources. While there is substantial literature devoted to measuring the performance of hospitals and clinics in terms of indicators such as health outcomes and finances, it is vital for...
    Resource Type:
    Masters Thesis
    Full Text:
    all aspects of performance. Using the data provided by medical and health service managers in the

  • Beyond heat or eat : street-level bureaucracy in rural Oregon energy relief

    Creator:
    Maguire, Jennifer J.
    Abstract:
    Rising energy costs coupled with the diminishing incomes associated with rural economic restructuring leave an increasing proportion of rural households faced with the heat or eat dilemma--where families must choose between meeting one basic need over another, such as putting food on the table or keeping the heat on. Effective...
    Resource Type:
    Dissertation
    Full Text:
    ……………………………………………………………...15 2.3 Challenges of Rural Social Service Provision ……………………………….….17 2.4 Street-Level

  • Out of the Mouths of Users : Examining User-Developer Feedback Loops Facilitated by App Stores

    Creator:
    Bailey, Kendall
    Abstract:
    Application Stores, such as the iTunes App Store, give developers access to their users’ complaints and requests in the form of application reviews. However, little is known about how developers are responding to application reviews. Without such knowledge developers, users, Application Stores, and researchers could make incorrect assumptions. To address...
    Resource Type:
    Masters Thesis
    Full Text:
    . . . . . . . . . . . . . . . . . . . . . . . . . 16 3.4.3 Classifier Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . 18 3.5 Sentiment

  • Assisting decision making in component design for sustainable manufacturing

    Creator:
    Eastlick, Dane D.
    Abstract:
    Current life cycle assessment tools are often deficient in assisting design for sustainable manufacturing efforts. Integrating an improved assessment method into a decision support framework will provide a means for designers and engineers to better understand the impacts of their decisions. A unit process modeling-based sustainability assessment method is presented...
    Resource Type:
    Masters Thesis
    Full Text:
    like to thank Misha Sahakian and Clint Clow for their help on the industry project. Finally, thanks