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Filtering by: Subject Total quality management

Quality management factors and related performance measures in the cooperative extension system

Creator:

Boltes, Barbara V.

Abstract:

The purpose of this study was to identify the critical factors for effective quality management in the Cooperative Extension System (CES) and develop an instrument that measured quality management performance in selected CES organizations as a means of identifying organizational training needs. Three procedures were applied in this study. First,...

Resource Type:

Dissertation
Evaluating the effectiveness and efficiency of continuous improvement training

Creator:

Wiseman, Lindsay M.

Abstract:

Training is a key business process used to increase the skills and knowledge of employees in an effort to improve overall performance. Evaluation of the effectiveness and efficiency of training processes is necessary to ensure time, money, and resources are used to provide the most benefit possible. This investigation is...

Resource Type:

Masters Thesis