The United States is becoming a service oriented nation. As
increasing amounts of the gross national product are spent on services,
it becomes vitally important to ensure the productivity of these
services. The purpose of this thesis is to identify which elements are
needed in a service department productivity measurement...
The objective of this study was to identify usage of foodservice performance
measures, important activities in foodservice benchmarking, and benchmarking
attitudes, beliefs, and practices by foodservice directors. The design of this study
included two parts: (1) eleven expert panelists involved in a Delphi technique to
identify and rate importance of...
Research on the topic of learning styles has
revealed the positive impact that implementation of a
learning styles program can have on the education of
America's youth. Yet for many districts in the state
of Oregon, implementation is hindered by a lack of
available funds and personnel trained to do...
The primary purpose of this study was to develop and field test a methodology for the assessment of management development needs in industry. The population used to test this methodology consisted of 113 first-line and middle management personnel in three High-Tech companies in the State of Oregon. A mail questionnaire...
The purpose of this study was to evaluate the effectiveness
of a one-hour in-service nutrition education
workshop for high school coaches in Corvallis, Eugene and
Salem, Oregon. The objectives were to determine: 1. if
the workshop can make positive changes in nutrition knowledge;
2. which type of participant benefits most...
The primary purpose of this study was for three select
groups to critically appraise the Personal Hygiene for
Foodservice Workers sound/slide system. These three groups
(Media Specialists, Content Experts and the Learners) were
identified in a literature search as being those individuals
most directly responsible for evaluating the worth of...
Although community colleges have emphasized service-learning programs for traditional students, by in large, non-traditional students from post-secondary remedial programs have not been involved. This lack of reaching post-secondary remedial programs may be of particular interest to college personnel who may not be aware of the need to include service activities...
This thesis explored the experiences of four Student Affairs practitioners working within Multicultural Affairs (MA). The purpose of this qualitative study was to examine how professionals within MA offices were developing and conducting assessment as well as identify barriers they faced and best practices used. Data for this study was...
Light-frame construction practices and materials have changed greatly
over the past 100 years. Contemporary research has focused on modern construction; thus, we know a great deal about the behavior of modern lightframe buildings under lateral forces. However, there are many light-frame buildings that were built prior to the introduction of...
The "global marketplace" has been a driving force for change, resulting in a
dramatic increase in competition and expectations of consumers. With more mailing
options available, consumers are scrutinizing service and cost performance at a level
never-before experienced by the United States Postal Service. For an organization that
has operated...