The purpose of this study was to examine whether participants can form impressions and make inferences about a hotel based only on the physical environment or design of the hotel lobby. The study investigated how the interior arrangement, furnishings and other aspects of hotel lobbies influenced participants' first impressions and...
Previous research suggested that unlike marketing goods,
marketing services required manipulating the physical environment as
well as price, promotion, production, and place. This indicates a role for
interior design in the marketing strategy of a service business. Research
also indicated that little was known about the effect of the different...
This study focused on people’s emotional responses to curvilinear and rectilinear lines in interior environments. Emotional reactions towards simulated interior settings were tested by having subjects complete an online survey. The survey tested respondents’ emotional reactions triggered by different forms of furniture. The survey included questions about six simulated interior...
This exploratory study was focused on the design, meaning and use of the Turkish salon (the sitting room for guests). The findings provided an understanding of the different aspects of people's experiences of their salons. Socially and personally constructed meanings were examined to gain a deeper understanding of the respondents'...