It is a widely accepted premise of industrial management that an
interruption in the performance of a task will be accompanied by a
decrease in operator skill level upon resuming performance of the
task. Moreover, it has been generally assumed that this loss of
skill is related to several factors...
The purpose of this thesis is to propose swiveling behavior as a potential speech transitioning device and to discuss the methodology behind qualitative and quantitative analysis of swivels in relation to subjects’ partners. Due to the impacts of gaze and body orientation direction on speech transitioning, it is deduced that,...
If basic assumptions about how knowledge workers conceptualize and use work units are wrong, then any solutions resting on those assumptions are unlikely to be successful since, instead of decreasing costs, they will lead to increasing them. This paper reports on how knowledge workers understand, use and switch between units...
Distractions and interruptions are common occurrences in an operating room (OR), but little is known about their effects on surgical task performance. Based on human factors research, it was hypothesized that realistic distractions and interruptions in an OR would adversely impact surgical task performance. Because of the concern of patient...