Finding information can cost a significant amount of time, even when the information is already stored on the user’s local computer system. There is significant research aimed at reducing these time costs, but little research into exactly what these costs are or how they impact people’s use of tools and...
If basic assumptions about how knowledge workers conceptualize and use work units are wrong, then any solutions resting on those assumptions are unlikely to be successful since, instead of decreasing costs, they will lead to increasing them. This paper reports on how knowledge workers understand, use and switch between units...
There has been little research into how end users might be able to communicate advice to machine learning systems. If this resource--the users themselves--could somehow work hand-in-hand with machine learning systems, the accuracy of learning systems could be improved and the users' understanding and trust of the system could improve...
Knowledge workers need to find information but even when it is stored on their local computer systems, finding it can be costly. There are many researchers working on solutions to reduce these costs, but there has been little research into exactly what these costs are, and what the ties are...
Although machine learning is becoming commonly used in today's software, there has been little research into how end users might interact with machine learning systems, beyond communicating simple "right/wrong" judgments. If the users themselves could somehow work hand-in-hand with machine learning systems, the accuracy of learning systems could be improved...
Newcomers’ seamless onboarding is important for open collaboration communi- ties, particularly those that leverage outsiders’ contributions to remain sustainable. Nevertheless, previous work shows that OSS newcomers often face several barriers to contribute, which lead them to lose motivation and even give up on contributing. A well-known way to help newcomers...
Although the need for gender-inclusivity in software itself is gaining attention among both SE researchers and SE practitioners, and methods have been published to help, little has been reported on how to make such methods work in real-world settings. For example, how do busy software practitioners use such methods in...
Maintaining the sustainability of the earth’s ecosystems has attracted much attention as these ecosystems are facing more and more pressure from human activities. Machine learning can play an important role in promoting sustainability as a large amount of data is being collected from ecosystems. There are at least three important...
In text classification, labeling features is often less time consuming than labeling entire documents. In situations where very little labeled training data is available, feature relevance feedback has the potential to dramatically increase classification performance. We review previous work on incorporating feature relevance feedback in the form of labeled features...