Developing and maintaining customer contacts Public Deposited

http://ir.library.oregonstate.edu/concern/administrative_report_or_publications/8c97kq61x

Published October 1996. Facts and recommendations in this publication may no longer be valid. Please look for up-to-date information in the OSU Extension Catalog:  http://extension.oregonstate.edu/catalog/catalog/catalog

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  • It has been estimated that a business loses 20 percent of its customers annually. These losses may be a result of competitors’ activities, changing material requirements, changes in purchasing policies, relocation, business failures, retirements, mergers, death, or litigation. In some commodity-like forest products, this percentage may be much higher. Somehow, the lost volume must be recaptured merely to stay even. There are many ways to locate new customers and maintain existing ones.
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  • description.provenance : Submitted by Sandy Reichhuber (sandy.reichhuber@oregonstate.edu) on 2010-12-15T22:16:16Z No. of bitstreams: 1 ec1482-e.pdf: 1896911 bytes, checksum: 75d4e17bd0ad16521f5af1e1a9b7f7c5 (MD5)
  • description.provenance : Approved for entry into archive by Patricia Black(patricia.black@oregonstate.edu) on 2010-12-16T17:24:28Z (GMT) No. of bitstreams: 1 ec1482-e.pdf: 1896911 bytes, checksum: 75d4e17bd0ad16521f5af1e1a9b7f7c5 (MD5)
  • description.provenance : Made available in DSpace on 2010-12-16T17:24:28Z (GMT). No. of bitstreams: 1 ec1482-e.pdf: 1896911 bytes, checksum: 75d4e17bd0ad16521f5af1e1a9b7f7c5 (MD5) Previous issue date: 1996-10

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