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LEADing the Way: UX IRL @ OSU Public Deposited

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  • Oregon State University Libraries and Press has reorganized its circulation, reference and building management services into a new department, focusing directly on the experience of library users. The Library Experience and Access Department (LEAD) was designed to meet evolving needs with access to user-focused, proactive, and flexible services and spaces that enrich learning, teaching and research. Our new organization gives us the opportunity to explore user experience in a comprehensive, holistic way that includes our physical space. In our first year, LEAD has investigated ways of evaluating and revitalizing in-person services, through signage and concierge service projects and collaboration with students in the OSU Department of Design and Human Experience.
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  • Wright, M., & King, V. (2017). LEADing the Way: UX IRL @ OSU. OLA Quarterly, 22(3), 31-36. http://dx.doi.org/10.7710/ 1093-7374.1869
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  • 22
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  • 3
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  • description.provenance : Submitted by Open Access (openaccess@library.oregonstate.edu) on 2017-02-28T21:28:49Z No. of bitstreams: 1 LEADing the Way- UX IRL @ OSU.pdf: 495335 bytes, checksum: ed0e0ecbc90c29d8e30dd9fde3992697 (MD5)
  • description.provenance : Approved for entry into archive by Steven Van Tuyl(steve.vantuyl@oregonstate.edu) on 2017-03-20T20:41:02Z (GMT) No. of bitstreams: 2 valery.king@oregonstate.edu1377571087.zip: 465959 bytes, checksum: 6e5d8d6dd205d8d451969e5ee155806c (MD5) LEADing the Way- UX IRL @ OSU.pdf: 495335 bytes, checksum: ed0e0ecbc90c29d8e30dd9fde3992697 (MD5)
  • description.provenance : Made available in DSpace on 2017-03-20T20:41:02Z (GMT). No. of bitstreams: 2 valery.king@oregonstate.edu1377571087.zip: 465959 bytes, checksum: 6e5d8d6dd205d8d451969e5ee155806c (MD5) LEADing the Way- UX IRL @ OSU.pdf: 495335 bytes, checksum: ed0e0ecbc90c29d8e30dd9fde3992697 (MD5)

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