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Cross cultural awareness for the reference desk Public Deposited
https://ir.library.oregonstate.edu/concern/defaults/5t34sq40z
Program Short Description A presentation of the exercises, discussion topics, resources and tips gathered while developing cultural awareness training for OSU Libraries staff. Program Learning Outcomes Raise awareness of how culture influences the reference transaction Help reference staff understand their own cultural approaches and assumptions Give some suggestions for training staff to deal positively with cultural differences at the reference desk
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ACRL2005.ppt | 11/14/2017 | Public | |
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ACRLhandout.pub | 11/14/2017 | Public | |
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bibliography.doc | 11/14/2017 | Public |