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It takes a village to manage the 21st century reference department Public Deposited

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  • Reference services at Oregon State University’s Valley Library have undergone several reoganizations in response to institutional changes, shifting service needs and patron demands. Part of this history includes training for and functioning in team-based management. We have now evolved to a management model which utilizes workgroups and an advisory and coordinating council to assist in running the department. We find this model provides flexibility, sharing of the workload and professional development opportunities, all of which are essential in today’s tumultuous reference environment. We will describe the functioning, potential hazards and multiple advantages of this model.
  • The Reference Librarian Volume 39, 2003 - Issue 81
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  • description.provenance : Submitted by Paula McMillen (paula.mcmillen@oregonstate.edu) on 2005-09-06T19:40:48Z No. of bitstreams: 1 ref village 8.doc: 79360 bytes, checksum: 6061b6d78be0276c866a814f99c1debc (MD5)
  • description.provenance : Approved for entry into archive by Bonnie Parks(bonnie.parks@oregonstate.edu) on 2005-09-07T20:18:11Z (GMT) No. of bitstreams: 1 ref village 8.doc: 79360 bytes, checksum: 6061b6d78be0276c866a814f99c1debc (MD5)
  • description.provenance : Made available in DSpace on 2005-09-07T21:51:01Z (GMT). No. of bitstreams: 1 ref village 8.doc: 79360 bytes, checksum: 6061b6d78be0276c866a814f99c1debc (MD5) Previous issue date: 2003

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