Cross-cultural awareness for the reference desk

Öffentlich Deposited

Citeable URL: https://ir.library.oregonstate.edu/concern/defaults/v405sb92k

Descriptions

Attribute Name	Values
Creator	Mellinger, Margaret Wilkinson, Richenda
Abstract	Cultural background influences information-seeking behaviors and verbal and non-verbal communication styles in reference encounters and in our interactions with library staff. Recognizing these differences will help us create an inclusive work environment and provide high-quality reference service to our communities. In this session, we will use exercises and small group discussion to explore cultural patterns to gain a deeper understanding of ourselves. The presenters will also share tips, highlights, challenges, and resources gathered during their efforts to develop training for staff at the OSU Libraries. Keywords: Culture, Reference services, Libraries, Diversity Keywords: Culture, Reference services, Libraries, Diversity
Resource Type	Learning Object Presentation
Date Available	2005-08-10T22:44:31+00:00
Date Issued	2003-04
Citation	Oregon Library Association, Annual Conference, Eugene Oregon
Non-Academic Affiliation	Oregon State University. Libraries
Urheberrechts-Erklärung	Copyright Not Evaluated
Funding Statement (additional comments about funding)	Oregon Library Association Reference Round Table
Publisher	Presentation
Language	English [eng]
File Format	application/vnd.ms-powerpoint application/msword
File Extent	78336 bytes 16896 bytes
Replaces	http://hdl.handle.net/1957/256

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