Graduate Project
 

Unintended consequences of cultural competence: How tailoring services to the needs of tribal children in Klamath County can make the system better for everyone

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https://ir.library.oregonstate.edu/concern/graduate_projects/df65v9411

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  • In 2011, a study by Freeman and Wornell uncovered that social service providers in Klamath County believed Native American children experiencing maltreatment might be slipping through the cracks. In an effort to find out how to better serve these children and their families, the current study involved interviews with 11 social service providers chosen because of their knowledge about ways services could be more effectively be tailored to the needs of Native Americans in Klamath County. Respondents’ insight informed a number of policy recommendations for the Klamath Tribes and their community partners addressing child maltreatment that are organized here into two concepts: cultural competence and standpoint theory. First, cultural competence calls service providers to learn about ways that some clients may have different needs than others and find ways to provide the tools each child and family needs to be successful. Second, standpoint theory is applied to show that understanding problems with services and the system as a whole from the point of view of the Klamath Tribes, as well as seeking solutions from the same, has the potential to improve outcomes not only for tribal children experiencing maltreatment and their families, but for all families receiving services.
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