A study of factors that contribute to job satisfaction and role congruence for community college counselors Public Deposited

http://ir.library.oregonstate.edu/concern/graduate_thesis_or_dissertations/3x816q522

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  • This study was undertaken to: 1) determine the relationship between community college counselor role congruence and job satisfaction and 2) to consider factors that contribute to or depreciate counselor role congruence and job satisfaction. The subjects consisted of four groups that were compared in terms of their perceptions of community college counseling. One group called leaders consisted of Oregon community college presidents and deans of students. Another group called co- workers was made up of Oregon community college financial aid directors, registrars and/or admissions directors, student activities directors and career placement directors. A third group called trainers consisted of counselor trainers/ educators from Oregon and the Western United States. Oregon community college counselors comprised the fourth group. Questionnaires were sent to 277 individuals and 190 responded for a 69 percent return ratio. Eighty-five percent (85%) of the counselors, 65 percent of the co-workers, 61 percent of the leaders, and 61 percent of the trainers responded. Three instruments were used in this study. The Role Questionnaire was used to measure role congruence and was administered to all subjects. The Minnesota Satisfaction Questionnaire was used to measure job satisfaction and was administered to the counselor group. The Community College Counselor Questionnaire was developed to gather demographic and job duties information and was administered to all groups. Counselor role congruence and job satisfaction were positively correlated at +.54. A one way analysis of variance revealed that there were significant differences among groups. Trainers and co-workers perceived significantly greater counselor role incongruence than did counselors and leaders. Stepwise multiple regression analysis showed that experience in the counseling profession, positive perception of leadership decision making, a full-time faculty/staff development specialist on campus, a professional definition as an educator/counselor, and a peer counseling program were all associated with high counselor role congruence. Stepwise regression analysis also revealed that a light counselor teaching load, having at least a masters degree, and perception of few incompatible demands were all associated with high counselor job satisfaction.
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