Graduate Thesis Or Dissertation
 

A methodology for evaluating acceptance of a regional drug information service : assessment in the patient care setting

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  • This paper describes a methodology developed for evaluating the acceptance of a regional drug information service in providing patient-specific information. This methodology employs a blinded study design and uses activity in the patient chart for determining the acceptance of information. A total of 60 requests were referred to the regional drug information service, and 47 (78.33%) of these were analyzed. Of these 47 requests, 34 (72.34%) were patient-specific responses, 29 (85.29%) were classified as desirable, which demonstrated acceptance of the information by requestors. Patient-specific information was primarily sought by health care professionals providing direct patient care. They originated 25 of the 29 (86.21%) requests for patient-specific information. It is concluded that the methodology is useful for the evaluation of acceptance of patient-specific information provided by a regional drug information service. The importance of this finding is discussed.
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