Graduate Thesis Or Dissertation
 

A procedural model for assessing functional characteristics of effective and less effective work groups within a selected community college

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https://ir.library.oregonstate.edu/concern/graduate_thesis_or_dissertations/br86b657m

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  • The major purpose of this study was to develop and test a procedural model for assessing work group effectiveness in a community college. The model required a process to identify differences and commonalities among work groups perceived to be effective and those perceived to be less effective. In addition, this study examined the differences and commonalities of employee work groups commonly found in community college organizational structures. The population used to test this model consisted of the employees of an Oregon community college, Utilizing the Work Group Survey II, group members individually described twenty-six functional characteristics of their respective work groups on a five point Likert scale and group means were determined. Analysis of the mean scores for each of the twenty-six variables was made using a two-way fixed analysis of variance. The most notable differences between Effective and Less Effective groups were in Group Characteristics such as: (1) Group Heterogeneity, (2) Group Stratification, (3) Factionalism, and (4) Group Status. Very limited differences could be detected between Instructional and Instructional Support classifications of work groups, but significant differences were found between Operational Support work groups and the other two classifications. The most notable differences were in Task Characteristics such as: (1) Task Programmability, (2) Polarization of Group Efforts, and (3) Accuracy. There was never any intention to draw inferences about other community college populations from the data collected and analyzed by this study. Test data did, however, confirm some results of prior studies and lacked consistency with other data from other types of organizational settings.
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