Graduate Thesis Or Dissertation
 

The productivity performance of a paper mill operating during a labor strike

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  • The purpose of this study was to determine whether knowledge beneficial to an organization operating under normal conditions could be gained by studying a manufacturing plant operating with salaried personnel during a labor strike. It was hypothesized that no difference in productivity would exist between the strike work force study period and the comparison period of the previous year. An interview form was used to collect demographic data and data concerning changes in those factors affecting the productivity of the work force. Additional demographic data and several measures of productivity were later collected. Because no major changes in equipment or machinery had taken place from the beginning of the comparison period to the end of the study period, any changes observed would be a result of differences in the motivational systems, the characteristics of the work forces, the organizational structure, and the work or production methods between the before strike and during strike periods. The demographic profiles of the two work forces differed little, except with respect to education; whereas the motivational systems, organizational structures, and work methods differed considerably. A portion of the motivational system might be transferable to an organization operating under normal circumstances. Improvements to work methods might be more successfully transferred, and would be a likely area to target for lost cost but effective productivity improvements.
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