The inclusion of expertise in a decision support system for strategic decision making Public Deposited

http://ir.library.oregonstate.edu/concern/graduate_thesis_or_dissertations/ks65hg459

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  • A decision support system (DSS) incorporating domain expertise guides, tutors, and consults a decision maker in opportunity, problem, and crisis identification activities. The objective for the system is to promote improved decision making. Using an "Independent Groups" design, an experimental study was conducted to investigate the effects of DSS use on performance in the assessment phase of the strategic planning process. The findings of the study indicate that decision support systems incorporating expertise can improve the effectiveness of problem recognition in unstructured environments. Experimental treatments consisted of 1) use of a DSS with a complete rule base, 2) use of a DSS with a 10% subset of the complete rule base, and 3) no DSS exposure. Measures of performance from several stages of the decision making process are analyzed.
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  • File scanned at 300 ppi (Monochrome) using Capture Perfect 3.0.82 on a Canon DR-9080C in PDF format. CVista PdfCompressor 4.0 was used for pdf compression and textual OCR.
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  • description.provenance : Approved for entry into archive by Patricia Black(patricia.black@oregonstate.edu) on 2013-07-11T21:06:24Z (GMT) No. of bitstreams: 1 GoulKennethMichael1985.pdf: 2216339 bytes, checksum: 34a8c594d951d9070218ec2240cdda33 (MD5)
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