Explanations and Information Foraging in Real-Time Strategy Games Public Deposited

http://ir.library.oregonstate.edu/concern/graduate_thesis_or_dissertations/ms35tf400

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  • Assessing and understanding intelligent agents can be a difficult task for users who may lack an artificial intelligence (AI) background. A relatively new area, called “explainable AI,” is emerging to help address this problem, but little is known about how to present and structure information that an explanation system might offer. To inform the development of explainable AI systems, we analyzed the “supply” of explanations that experts provided in the real-time strategy domain and conducted an information foraging theory based study to determine if these explanations meet the “demand” of experienced users. Our results showed some consistency between explanations experts offer and what system users demand. We also found foraging problems, however, that caused participants to entirely miss important events and reluctantly ignore other actions, resulting in high cognitive, navigation, and information costs to access the information they needed.
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Last modified: 12/18/2017 Default
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