Graduate Thesis Or Dissertation
 

Communication Styles Used by Male and Female Executives to Handle Conflict with Subordinates

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  • This study examines the self-reported behavior and ideals of a sample of upper level managers, in relation to conflict management with subordinates. A survey developed by the author, which measures directive and participative managerial behavior and ideals, was sent to a randomly selected sample of 250 female and 250 male managers in the thousand wealthiest corporations in the United States. Usable responses were obtained from 69 women and 93 men, 32.4% of the original sample. A t test of significance of mean differences was performed on the data. Participative behavior was reported to be used significantly more often than directive behavior and was considered to be closer to the ideal behavior for managers to use. No significant differences were found between female and male respondents in either reported behavior or behavior considered to be ideal. The variables of age, years of managerial experience, and level of conflict on the job were also examined. None correlated with conflict management behavior or ideals. The author describes several implications for practical applications and suggestions for future research.
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Déclaration de droits
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  • File scanned at 300 ppi (Monochrome) using ScandAll PRO 1.8.1 on a Fi-6770A in PDF format. CVista PdfCompressor 5.0 was used for pdf compression and textual OCR.
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