Comparative perceptions of students, financial aid administrators, and presidents regarding the required competencies of community college financial aid administrators Public Deposited

http://ir.library.oregonstate.edu/concern/graduate_thesis_or_dissertations/qb98mj40t

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  • The central purpose of this study was to determine various views of the professional competencies required by community college student financial aid administrators. Respondents in the study included a student financial aid recipient, a student financial aid administrator and a president from forty-five selected community colleges. The major tasks were: the construction and validation of a questionnaire with which to collect the desired data for the study; the analysis of the data to determine if there were differences of perceptions of needed competencies either between the different types of personnel involved in the study or because of differences in the size of colleges; and the formulation of implications to be considered in standardizing the profession and developing training programs for it. The construction and validation of the questionnaire was accomplished through a review of the literature, an evaluation by a jury of experts, and a field test. A mail survey questionnaire containing 121 professional competencies together with a five-point Likert-type scale was used to gather data. The dependent variable was the score judgmentally assigned by respondents to denote the degree of importance they determined as necessary for each of the 121 competencies. The population that was studied utilized the community colleges of California which were considered to represent a good cross section of all community colleges as to urban, suburban and rural and as to size. A random sample of forty-five colleges provided data source for the study. The F statistic, or analysis of variance, was used to point up differences between the mean scores for each competency with the .05 level of significance being used to determine differences existing between both personnel classifications and sizes of colleges. A test of Least Significant Difference was used to determine where specific differences existed between the ratings by different personnel types which were rejected in the two-way analysis of variance tests. The analysis of variance tests indicated that the ratings of the three personnel types, in their responses to the competencies in the questionnaire, were alike in 97 out of the 121 items. The same seemed to be true when the ratings were viewed according to size of college -- large, medium, or small -- where 120 out of the 121 items received responses that were in agreement. Respondents indicated that 62 of the 121. professional competencies required a high level of proficiency in the performance of the job as community college student financial aid administrator. Whenever community college presidents were in disagreement with financial aid administrators and students, they always showed a perceived lower level of importance than the other personnal classifications. Aid administrators, when they differed, showed a perception of higher importance. Students, who varied most often, believed some items to be more important, some less important than did members of the other personnel classifications.
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