Honors College Thesis
 

The art of medicine in practice: A look at how exceptional physician-patient relationships are formed in healthcare today

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  • The art of medicine refers to physicians’ abilities to skillfully navigate interpersonal interactions with patients. These interactions are vital to the formation of exceptional physician-patient relationships. Certain elements of healthcare today such as the advancement of diagnostic tests, the emergence of the electronic medical record, and the presence of market forces in healthcare have introduced challenges to practicing these skills. The objectives of this project were to identify the elements of the ideal physician-patient relationship and explore specific actions and behaviors that physicians use in patient visits to establish an exceptional physician-patient relationship, meaning a relationship that is as close to the ideal physician-patient relationship as reasonably possible. Additional objectives were to analyze the ways in which physicians learn the skills required to form exceptional relationships and assess how new medical technologies and today’s healthcare policies influence the physician-patient relationship. A review of current literature on the physician- patient relationship and one-on-one interviews with five physicians were used to address each objective. Findings from the literature and interviews concluded that practicing superb communication, utilizing the physical examination, promoting trust, and focusing on equal, collaborative relationships are essential to the physician-patient relationship. Specific tactics used by physicians to carry out these ideals are discussed and the challenges to improving doctor-patient interactions in the future are assessed. Key Words: the physician-patient relationship, technology, medical education, healthcare
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