In previous work, the Idea Garden was created to help those relatively new to programming overcome their barriers in CoScripter. The goal of this thesis was to generalize the Idea Garden's success to other users and environments. We present a set of principles on how to help EUPs like this...
How can software practitioners assess whether their software supports diverse users? Although there are empirical processes that can be used to find “inclusivity bugs” piecemeal, what is often needed is a systematic inspection method to assess software’s support for diverse populations. To help fill this gap, this thesis introduces InclusiveMag,...
Emerging research shows that individual differences in how people use technology sometimes cluster by socioeconomic status (SES) and that when technology is not socioeconomically inclusive, low-SES individuals may abandon it. To understand how to improve technology’s SES-inclusivity, we present a multi-phase case study on SocioEconomicMag (SESMag), an emerging inspection method...
While digital inclusivity researchers and software practitioners have been trying to address exclusion biases in Windows, Icons, Menus, and Pointers (WIMP) user interfaces (UIs) for a long time, little has been done to investigate if and how inclusive software design and its methods that have been devised for WIMP UIs...
Assessing AI systems is difficult. Humans rely on AI systems in increasing ways, both visible and invisible, meaning a variety of stakeholders need a variety of assessment tools (e.g., a professional auditor, a developer, and an end user all have different needs). We posit that it is possible to provide...
Software developers frequently need to perform code maintenance tasks, but doing so requires time-consuming navigation through code. A variety of tools are aimed at easing this navigation by using models to predict places in the code that a developer might want to visit, and then providing shortcuts so that the...
Empirical studies have shown that programmers spend up to one-third of their time navigating through code during debugging. Although researchers have conducted empirical studies to understand programmers’ navigation difficulties and developed tools to address those difficulties, the resulting findings tend to be loosely connected to each other. To address this...
Specifying varying speeds and temporal relationships is necessary when programming graphical animations, but support for temporal programming has usually been done by adding new language features to a Visual Programming Language (VPL), and these features must be mastered over and above the other aspects of the VPL. However, some researchers...
Although the need for gender-inclusivity in software itself is gaining attention among both SE researchers and SE practitioners, and methods have been published to help, little has been reported on how to make such methods work in real-world settings. For example, how do busy software practitioners use such methods in...
Until recently, research has not considered whether the design of end-user programming environments, such as spreadsheets, multimedia authoring languages, and CAD systems, affects males and females differently. As a result, we began investigating how the two genders are impacted by end-user programming software and whether attention to gender differences is...