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Filtering by: Creator Watson, Sawyer Remove constraint Creator: Watson, Sawyer Advisor Chambers, M. Jean Remove constraint Advisor: Chambers, M. Jean Degree Level Doctoral Remove constraint Degree Level: Doctoral

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  • Benchmarking in foodservice operations

    Creator:
    Johnson, Bonnie C.
    Abstract:
    The objective of this study was to identify usage of foodservice performance measures, important activities in foodservice benchmarking, and benchmarking attitudes, beliefs, and practices by foodservice directors. The design of this study included two parts: (1) eleven expert panelists involved in a Delphi technique to identify and rate importance of...
    Resource Type:
    Dissertation
    Full Text:
    , 5). The history of benchmarking was described by Watson (12) as an evolutionary process and