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  • A tool to support conceptual change : identifying methods to ensure employee satisfaction along Lean implementation

    Creator:
    Grijalva, Paola E.
    Abstract:
    To address several challenges faced in healthcare, the Triple Aim (3A) was targeted by institutions to improve health outcomes and patient experience while reducing the costs of health. Process improvement techniques in manufacturing, such as Lean systems, were applied as tools to achieve the 3A framework. Unfortunately, the high level...
    Resource Type:
    Masters Thesis
    Full Text:
    Chinweike I. Eseonu To address several challenges faced in healthcare, the Triple Aim (3A) was

  • Exploring the factors that drive organizational resilience : lessons from healthcare

    Creator:
    Darrow, Lucia
    Abstract:
    In the face of a disruptive event or prolonged period of stress, resilient performance ischaracterized by preventative measures, effective response, and the integration of lessonslearned. In healthcare, resilience significantly affects patient safety. However, currentguidelines for healthcare performance assessment, such as the Triple Aim, do notconsider physician satisfaction and preventative measures...
    Resource Type:
    Masters Thesis
    Full Text:
    Chinweike I. Eseonu In the face of a disruptive event or prolonged period of stress, resilient

  • A study of the application of lean practices to new product development processes

    Creator:
    Choothian, Woraruthai
    Abstract:
    The application of lean to new product development (NPD) processes has been claimed to generate positive impact on NPD performance. There are very few empirical studies, however, on how organizations should apply lean practices or on the exact nature of the impact of lean on NPD performance. To further understand...
    Resource Type:
    Dissertation
    Full Text:
    : ______________________________________________________ Toni L. Doolen Chinweike I. Eseonu The application of lean to new