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Filtering by: Advisor Eseonu, Chinweike Advisor Doolen, Toni L.

Investigation of the hospital consumer assessment of healthcare providers and systems survey and its impact on hospital performance

Creator:

Worley, June M.

Abstract:

In 2007, the Centers for Medicare and Medicaid Services began requiring many hospitals in the United States to randomly survey patients who had stayed at least one night in the hospital. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey provides hospitals with valuable performance measurement data built...

Resource Type:

Dissertation

Full Text:

. Doolen Chinweike Eseonu
A study of the application of lean practices to new product development processes

Creator:

Choothian, Woraruthai

Abstract:

The application of lean to new product development (NPD) processes has been claimed to generate positive impact on NPD performance. There are very few empirical studies, however, on how organizations should apply lean practices or on the exact nature of the impact of lean on NPD performance. To further understand...

Resource Type:

Dissertation

Full Text:

: ______________________________________________________ Toni L. Doolen Chinweike I. Eseonu The application of lean to new