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Filtering by: Advisor Stone, Robert B Remove constraint Advisor: Stone, Robert B Advisor Funk, Kenneth H., Ii Remove constraint Advisor: Funk, Kenneth H., Ii Creator Nix, Anthony A. Remove constraint Creator: Nix, Anthony A.

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  • Knowing your customers : ontological gathering and analysis techniques

    Creator:
    Nix, Anthony A.
    Abstract:
    This research presents a methodology to analyze customer needs and direct the gathering of customer needs that both span the need space and are independent. An ontological categorization, the fundamental research contribution of this work, is created to support both aims of the overall methodology. Providing designers with a customer...
    Resource Type:
    Dissertation
    Full Text:
    : _____________________________________________________ Robert B. Stone / Kenneth H. Funk II This research presents a