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Filtering by: Subject Community college libraries -- Washington (State) Contributor advisor sim Duvall, Betty

The essence of influence : community college presidents' experiences with Washington state legislators

Creator:

Coats, Rhonda Quash

Abstract:

The purpose of this study was to identify the strategies and tactics community college presidents used to influence state legislators. Selected State Board for Community and Technical Colleges staff and legislative staff members were asked to independently name 3-5 presidents whom they perceived to be most influential with legislators. Ten...

Resource Type:

Dissertation

Full Text:

: Community College Presidents' Experiences with Washington State Legislators. Abstract approved: Bthv Duvall
Measuring student satisfaction with the service processes of selected student educational support services at Everett Community College

Creator:

Kerlin, Christine

Abstract:

The era of "customer satisfaction" brings students to colleges who are increasingly identifying themselves as customers. Competition among a growing number of institutions and learning organizations is sharpening the desire of institutions to deliver high quality service in order to attract and retain students. Some examples of interactions where service...

Resource Type:

Dissertation

Full Text:

selected student educational support services at Everett Community College AN ABSTRACT OF THE