This research presents a methodology to analyze customer needs and direct the gathering of customer needs that both span the need space and are independent. An ontological categorization, the fundamental research contribution of this work, is created to support both aims of the overall methodology. Providing designers with a customer...
Analysis of alternative concepts has a significant impact on design project outcomes, and yet many design teams fail to consider a significantly broad range of conceptual solutions. Within the realm of conceptual design exists a technique called design by analogy (DBA) -- the practice of reapplying old solutions to new...