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Filtering by: Creator Everson, William Remove constraint Creator: Everson, William Committee Member Arnadottir, Liney Remove constraint Committee Member: Arnadottir, Liney

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  • Exploring the factors that drive organizational resilience : lessons from healthcare

    Creator:
    Darrow, Lucia
    Abstract:
    In the face of a disruptive event or prolonged period of stress, resilient performance ischaracterized by preventative measures, effective response, and the integration of lessonslearned. In healthcare, resilience significantly affects patient safety. However, currentguidelines for healthcare performance assessment, such as the Triple Aim, do notconsider physician satisfaction and preventative measures...
    Resource Type:
    Masters Thesis
    Full Text:
    & Nemeth, 2006; Jensen, Kumar, Waters & Everson, 2008). There is a need to understand the interaction