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Filtering by: Creator Johnson, Ryan C. Remove constraint Creator: Johnson, Ryan C. Committee Member Friedman, Leonard Remove constraint Committee Member: Friedman, Leonard

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  • Benchmarking in foodservice operations

    Creator:
    Johnson, Bonnie C.
    Abstract:
    The objective of this study was to identify usage of foodservice performance measures, important activities in foodservice benchmarking, and benchmarking attitudes, beliefs, and practices by foodservice directors. The design of this study included two parts: (1) eleven expert panelists involved in a Delphi technique to identify and rate importance of...
    Resource Type:
    Dissertation
    Full Text:
    AN ABSTRACT OF THE THESIS OF Bonnie C. Johnson for the degree