A focus group format was used to investigate and identify favorable and unfavorable communications between two strangers, an AAC (Augmentative/Alternative Communication) device user and their communication partner. The principal interest was in the feedback gained from an ALS (Lou Gehrig’s disease) support group at the Salem Hospital which included participants...
Those scoring high in emotional intelligence typically can read the room well, understand relational connections, detect deception, and other various aspects of human interaction. But how do we learn to be emotionally intelligent? When it comes to interpersonal perception, it turns out to be difficult to learn from our mistakes...