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Filtering by: Creator Zimmerman, Martin Creator Carlson, Gordon S. Iii Degree Name Master of Arts in Interdisciplinary Studies (M.A.I.S.)

RTFM NOOb: Criticizing Internet Based Instructional Documents as a Rhetorical Genre

Creator:

Carlson, Gordon S. III

Abstract:

The purpose of this thesis is to aid in qualitative improvements to technical support documents on the Internet. By using a generic criticism this analysis will make substantive suggestions towards the improvement of this type of document by engaging the rhetoric employed by their authors. It will discuss the history...

Resource Type:

Masters Thesis

Full Text:

to other technical documents. In 1961, Martin Peterson, the Chief of the Technical Services office