Free/Open Source Software (FOSS) communities often use open bug reporting to allow users to participate by reporting bugs. This practice can lead to more duplicate reports, as inexperienced users can be less rigorous about researching existing bug reports. The purpose of this research is to determine the extent of this...
Spreadsheets are a widely used end-user programming tool. Field audits have found that 80-90% of spreadsheets created by end users contain textual and formula errors in spreadsheets. Such errors may have severe negative consequences for users in terms of productivity, credibility, or profits. To solve the problem of spreadsheet errors,...
Researchers/engineers in the field of software testing have valued coverage as a testing metric for decades now. There have been various empirical results that have shown that as coverage increases the ability of the test program to detect a fault also increases. As a result numerous coverage techniques have been...
Professional software engineers have an arsenal of techniques such as unit testing and assertions to check their specifications, but these techniques require tools, motivation, experience and training that programmers without professional software engineering training may not have. As a result, professionals in other fields, such as scientific modelers, face greater...
End-user programming has become widespread. The increasing size of this population and the prevalence of barriers that they face has sparked the development of approaches that promote end-user programing by helping them overcome barriers and teaching them programming. Despite the fact that these approaches have done well in achieving those...
How can end users efficiently influence the predictions that machine learning systems make on their behalf? Traditional systems rely on users to provide examples of how they want the learning system to behave, but this is not always practical for the user, nor efficient for the learning system. This dissertation...
The study of variational typing originated from the problem of type inference for variational programs, which encode numerous different but related plain programs. In this dissertation, I present a sound and complete type inference algorithm for inferring types of all plain programs encoded in variational programs. The proposed algorithm runs...
Application Stores, such as the iTunes App Store, give developers access to their users’ complaints and requests in the form of application reviews. However, little is known about how developers are responding to application reviews. Without such knowledge developers, users, Application Stores, and researchers could make incorrect assumptions. To address...
The design of programming tools is slow and costly. To ease this process, we have developed a design pattern catalog aimed at providing guidance about how to design tools for developers. This guidance is grounded in Information Foraging Theory (IFT), which empirical studies have shown to be useful for understanding...
Empirical studies have shown that programmers spend up to one-third of their time navigating through code during debugging. Although researchers have conducted empirical studies to understand programmers’ navigation difficulties and developed tools to address those difficulties, the resulting findings tend to be loosely connected to each other. To address this...