The era of "customer satisfaction" brings students to colleges who are increasingly identifying themselves as customers. Competition among a growing number of institutions and learning organizations is sharpening the desire of institutions to deliver high quality service in order to attract and retain students. Some examples of interactions where service...
Five student-researchers and the author engaged in
a continually-evolving, student-driven qualitative
research study. Despite significant disadvantages,
including navigating a. foreign culture without speaking
the language, these invulnerable learners succeeded.
Ultimately of greatest interest to the six were an
analysis of their collective knowledge and experiences,
and their individual transformation over...
This study describes the historical development of the Associate Degree Nursing Program at Portland Community College by women faculty leaders in a male-dominated organization. In-depth interviews of eleven participants were transcribed and analyzed. The participants gave a very rich description of this nursing programthus describing its culture. Six themes were...
The purpose of this study was to analyze the individual reasoning of
24 adults as they made decisions for two communities regarding municipal
wastewater treatment. The two western Oregon communities were both
responding to notices from governmental agencies of higher environmental
standards for the purification of wastewater before it could...
The purpose of this study was to understand how adult learners in an online teacher licensure program selected and used learning strategies, transformed existing strategies or developed new strategies. Also examined was whether the environment itself facilitated or impeded usage of transformed strategies, or development of new strategies. Participants in...
The adoption and increasing uses of the Internet in higher education
in many parts of the world have resulted in fundamental changes in
academic cultures. The transfer of information is essential to academic
life, and the Internet offers faster and easier access to information and
communication between people than ever...
Community colleges are in a strategic position to meet the growing demands for educating a population that is in a dynamic state of change, a population that is becoming more diverse with each passing year. A diverse population and other critical issues have created a new challenge for community colleges....
The purpose of this study was to investigate the impact of youth
gang awareness training on school personnel. Middle and high school level
teachers, counselors, and school administrators in a rural Oregon school
district were the focus of this study.
Six specially designed modules were created by the researcher and...
This study documents thick-description single-source data from the life and experiences of a Native American / Native Canadian language worker. The worker, raised and educated in the United States, was separated from his ancestral village until his thirties. The worker, with a Masters degree in education from Oregon State University,...
The purpose of this study was to describe the presidential search process at a
newly created community college and to learn how that process reflected the
emerging organizational culture. A single research question guided the inquiry: How
did the presidential search process at a newly created community college reflect the...
Racial integration of the Louisiana public school system had a devastating
effect on its number of Black teachers. The state has yet to recover from this
reduction, as fewer Black college students pursue education degrees. This study
reports on whether or not the lack of Black educators has influenced high...
This study presented an in-depth exploration of international student perceptions of a coordinated studies program (CSP) at Seattle Central Community College. In conducting this research project, a phenomenological research methodology was used. Qualitative data were collected through participant observations, focus group, document review and individual in-depth interviews with nine students....
Critics of higher education urge educators to transform their institutions so as to align them with the needs of the twenty-first-century learner. However, colleges desiring to survive in a rapidly changing external environment often discover they must first find a way to make
fundamental changes in their institutional culture. Some...
