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Filtering by: Subject College administrators -- Attitudes Degree Level Doctoral Subject Community college students -- Washington (State) -- Attitudes

Measuring student satisfaction with the service processes of selected student educational support services at Everett Community College

Creator:

Kerlin, Christine

Abstract:

The era of "customer satisfaction" brings students to colleges who are increasingly identifying themselves as customers. Competition among a growing number of institutions and learning organizations is sharpening the desire of institutions to deliver high quality service in order to attract and retain students. Some examples of interactions where service...

Resource Type:

Dissertation

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selected student educational support services at Everett Community College AN ABSTRACT OF THE
Perceptions of international students in a community college-based coordinated studies program

Creator:

Insley, Andrea E.

Abstract:

This study presented an in-depth exploration of international student perceptions of a coordinated studies program (CSP) at Seattle Central Community College. In conducting this research project, a phenomenological research methodology was used. Qualitative data were collected through participant observations, focus group, document review and individual in-depth interviews with nine students....

Resource Type:

Dissertation

Full Text:

Perceptions of international students in a community college
Retention of adult second language learners : Hispanic learners in Washington State community and technical colleges

Creator:

Jones, Gary E.

Abstract:

This study was designed to investigate a phenomenon, retention of Hispanic adult second language learners in Washington State's community colleges, from a qualitative paradigm and phenomenological approach. The focus of this study was to capture eight foreign-born Hispanic ESL non-continuators' voices and experiences, in their native language of Spanish, who...

Resource Type:

Dissertation

Full Text:

enrollment in the Oregon State University Community College Leadership Program. Dr. Sanchez has

ScholarsArchive@OSU

Measuring student satisfaction with the service processes of selected student educational support services at Everett Community College

Perceptions of international students in a community college-based coordinated studies program

Retention of adult second language learners : Hispanic learners in Washington State community and technical colleges

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