Hard copy of presentation delivered May 20, 2003, at OSU Memorial Union as part of a faculty panel, "USA PATRIOT Act Forum: Effects on Oregon State University." Sponsored by Faculty for Peace and Justice, and the Program for Ethics, Science and the Environment.
Discusses the ease and usefulness of conducting usability studies and provides an example of usability testing at Oregon State University undertaken to improve the DSpace Electronic Thesis/Dissertation (ET/D) submission process.