The United States is becoming a service oriented nation. As
increasing amounts of the gross national product are spent on services,
it becomes vitally important to ensure the productivity of these
services. The purpose of this thesis is to identify which elements are
needed in a service department productivity measurement...
The objective of this study was to identify usage of foodservice performance
measures, important activities in foodservice benchmarking, and benchmarking
attitudes, beliefs, and practices by foodservice directors. The design of this study
included two parts: (1) eleven expert panelists involved in a Delphi technique to
identify and rate importance of...
Research on the topic of learning styles has
revealed the positive impact that implementation of a
learning styles program can have on the education of
America's youth. Yet for many districts in the state
of Oregon, implementation is hindered by a lack of
available funds and personnel trained to do...
The primary purpose of this study was to develop and field test a methodology for the assessment of management development needs in industry. The population used to test this methodology consisted of 113 first-line and middle management personnel in three High-Tech companies in the State of Oregon. A mail questionnaire...
The purpose of this study was to evaluate the effectiveness
of a one-hour in-service nutrition education
workshop for high school coaches in Corvallis, Eugene and
Salem, Oregon. The objectives were to determine: 1. if
the workshop can make positive changes in nutrition knowledge;
2. which type of participant benefits most...
The primary purpose of this study was for three select
groups to critically appraise the Personal Hygiene for
Foodservice Workers sound/slide system. These three groups
(Media Specialists, Content Experts and the Learners) were
identified in a literature search as being those individuals
most directly responsible for evaluating the worth of...
Although community colleges have emphasized service-learning programs for traditional students, by in large, non-traditional students from post-secondary remedial programs have not been involved. This lack of reaching post-secondary remedial programs may be of particular interest to college personnel who may not be aware of the need to include service activities...
This thesis explored the experiences of four Student Affairs practitioners working within Multicultural Affairs (MA). The purpose of this qualitative study was to examine how professionals within MA offices were developing and conducting assessment as well as identify barriers they faced and best practices used. Data for this study was...
Light-frame construction practices and materials have changed greatly
over the past 100 years. Contemporary research has focused on modern construction; thus, we know a great deal about the behavior of modern lightframe buildings under lateral forces. However, there are many light-frame buildings that were built prior to the introduction of...
The "global marketplace" has been a driving force for change, resulting in a
dramatic increase in competition and expectations of consumers. With more mailing
options available, consumers are scrutinizing service and cost performance at a level
never-before experienced by the United States Postal Service. For an organization that
has operated...
This study utilized a qualitative approach to explore how Healthy Start home visiting services affect participants' parenting and lives in general. The purpose of this study was to explore both the intended and unintended outcomes of Healthy Start, using the theory of transformative learning. This theory postulates that through education...
Two studies investigated the characteristics of high-risk Hispanic parents with young children who were enrolled in a primary prevention home visitation program targeting first birth families. In the first study, more and less acculturated high-risk Hispanic families were compared to high-risk non-Hispanic White families on differences in demographic characteristics, risk...
Performance measurement is a process that begins with a decision on what to measure followed by identifying proper metrics and data sources. While there is substantial literature devoted to measuring the performance of hospitals and clinics in terms of indicators such as health outcomes and finances, it is vital for...
Rising energy costs coupled with the diminishing incomes associated with rural economic restructuring leave an increasing proportion of rural households faced with the heat or eat dilemma--where families must choose between meeting one basic need over another, such as putting food on the table or keeping the heat on. Effective...
This thesis examines how changes made to the Oregon Health Plan (OHP) in 2003 impacts those now utilizing the emergency room (ER) for primary health care. This thesis also examines how these changes impact staff members working in the ER of Salem Hospital. Through the utilization of qualitative research methods,...
Introduction: Management of complex systems is facilitated through effective information systems that provide real-time data to decision makers. For example, instrument panels in airplanes ensure that pilots have well-designed feedback concerning the status of mission-critical variables. Problem: While pilots have dashboards for feedback and communication, healthcare executives may be unaware...
In explaining why service prices differ across countries
(both developed and developing countries), most studies have
paid attention to the role of structural variables such as
population, trade balance, resource abundance etc., by using
a full employment assumption. Due to the existence of high
urban unemployment in developing countries, the...
The main objective of this research study is to incorporate construction worker safety and health into sustainable design and construction practices. This can be fulfilled by the development of an innovative construction worker safety and health planning tool, called Sustainable Construction Safety and Health (SCSH) Rating System that will:
•...
Hospital patients are at high risk for foodborne illness; it is essential that hospital foodservice managers know food safety principles. The purpose of this research was to assess the basic food safety knowledge of hospital foodservice managers and to determine their interest in continuing education related to food safety. A...
Benomyl and chlorothalonil were tested on 2-0 bareroot ponderosa pine seedlings as a means to reduce impact of Diplodia tip blight at the Fantasy Farms Nursery, Peck, Idaho. Infection levels were not adequate to assess effectiveness of the fungicides. However, techniques were developed which can be used to assess efficacy...
Application Stores, such as the iTunes App Store, give developers access to their users’ complaints and requests in the form of application reviews. However, little is known about how developers are responding to application reviews. Without such knowledge developers, users, Application Stores, and researchers could make incorrect assumptions. To address...
Current life cycle assessment tools are often deficient in assisting design for sustainable manufacturing efforts. Integrating an improved assessment method into a decision support framework will provide a means for designers and engineers to better understand the impacts of their decisions. A unit process modeling-based sustainability assessment method is presented...