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Is Group Performance Enhanced by Group Rapport?

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https://ir.library.oregonstate.edu/concern/defaults/ft848z54z

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  • Naturally, we may assume that group rapport is critical for producing high-quality group performance (such as among work groups, sports teams, or even research collaborators). With this in mind, the purpose of this investigation was to test this assumption by exploring the relationship between self-reported group rapport and group-level social perception accuracy. Rapport may be defined as the clicking, chemistry, or harmony we experience in high-quality interactions. Social perception accuracy is the extent to which individuals correctly interpret and perceive social stimuli. In previous investigations, team communication quality has been reported to be associated with performance in small groups (Eisenberg et al., 2019). Given this, we expected self-reported group rapport in groups of 2-3 to be positively associated with group-level social perception accuracy. Forty-nine groups (121 individuals; randomly assigned to a group of two or a group of three) were recruited to complete three activities as a team. Relevant to the present investigation is one activity where groups worked together to answer ecologically valid questions about the relationships between people talking in recorded videos. These questions included, "Which adult is the father of the little boy?" and "Who is the higher status person?" and "Who won the tennis game they just played?" Based on the accuracy of their judgments, each group received a “social perception accuracy” score. After this activity, participants were individually given a questionnaire where they were asked to rate the rapport they experienced with group members. Those individual ratings were averaged to create a “group rapport” composite for each group. Surprisingly, we found that self-reported group rapport was negatively associated with performance on the social perception test. This finding reveals that rapport is a nuanced construct that can have positive or detrimental effects on group outcomes depending on the context.
  • KEYWORDS: group rapport, dyads, triads
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  • OSU, Corvallis, Oregon, USA
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file details Group_Rapport_CUE_Poster_2023.pdf 2023-05-23 Público Descargar