Program description: Do users want simpler access to "best sources" for subject research? Should libraries filter information by discipline, subject area or course? Should information be tailored to undergraduate level? This presentation will present findings from research on these and other questions.
Librarians at Oregon State University Libraries perceive that there is a disconnection between the organization of libraries’ information resources and the way our users search for information. Librarians are curious to learn how users of OSU Libraries web pages find information on specific subjects. For example, should the OSU Libraries...
Cultural background influences information-seeking behaviors and verbal and non-verbal communication styles in reference encounters and in our interactions with library staff. Recognizing these differences will help us create an inclusive work environment and provide high-quality reference service to our communities. In this session, we will use exercises and small group...
Cultural background influences information-seeking behaviors and verbal and non-verbal communication styles both in reference encounters and in our interactions with colleagues on the library staff. Recognizing these differences will help us create an inclusive work environment as well as build on the high-quality reference service we provide to our changing...